Central Trust Customer Charter

Central Trust is committed to providing you with a comprehensive and competitive range of finance and related products.

We work in a way that makes the process of arranging finance simple and easy to understand. We do this in a responsible manner through people who are well trained and act in accordance with the highest standards of honesty and integrity.

We work in a highly regulated environment and aim to be at the forefront of achievement in terms of adopting best practice so as to achieve our aspirations of being world class in everything that we do.

In this way, we hope to earn your trust and confidence and be recognised as the most respected and trusted independent financial services company in the UK.

We will always:

Keep things simple

• communicate clearly and explain things in plain English
• help ensure you understand our products and services

Keep things easy

• provide you with a dedicated, well trained professional advisor based here in the UK
• contact you at a time to suit you and provide you with regular updates

Keep things personal

• treat you as an individual
• select and recommend the most appropriate products for your personal needs

Keep things open

• listen to your views
• answer any questions honestly and deal with any problems quickly and fairly

Keep things professional

• treat you fairly with courtesy and respect
• observe the highest standards of integrity and professional standards

Welcome to Central Trust.

Andrew Turner
Managing Director

For further details, ring our experienced advisors on 0808 132 50 50. They are there to help you. Our times are 8am till 7pm Monday to Friday and 9am till 1pm on Saturday. Or apply on-line straight away.